Yes, our jewellery is hypoallergenic. As a noble metal, sterling silver is extremely unlikely to cause allergic reactions.

Yes, our jewellery is hypoallergenic. Silver is a noble metal, and the risk of causing allergies is very low.

Yes, our charms are designed to be compatible with charms from all major bracelet brands.

The malleable bracelet boasts a soft, flexible chain, offering easy adjustments and maximum comfort. In contrast, the rigid bracelet features a consistent, structured chain that provides a sturdier, more defined feel.

Absolutely! We process hundreds of deliveries every day, prioritising the safety and satisfaction of our customers. You can read customer reviews on our Facebook page, explore testimonials on our website, and check the ratings for each piece of jewellery. Additionally, our Instagram account showcases customer feedback, offering you a comprehensive view of the positive experiences others have had with us. Your security and trust are our top priorities!

At Diana James, we accept a range of payment methods for your convenience. You can pay using credit cards or PayPal. We are committed to making your shopping experience as seamless as possible!

Calculating the delivery charge is simple. As you proceed through checkout and enter your postcode, the delivery charge and available options will be displayed. We prioritise your information's security, ensuring a safe shopping experience and are committed to delivering your products in perfect condition.

Making an exchange or return is easy! Simply email us at contact@dianajamesjewellery.com with your order number, the reason for the exchange or return, and a photo of the item. This allows us to process your request efficiently and ensure a smooth experience. Please note that exchanges or returns can be made within 60 days of receiving your jewellery.